Senior Account Manager (Project Management)

Senior Account Manager (Project Management)

Do you want to work on strategic branding projects with global brands?

At QUO, we’re in the business of creating and conceptualising distinctive and memorable brands.  We believe every organisation has a soul worth uncovering and we dig deep to bring out the best of a brand and make it shine. We count some of the biggest names in the hospitality industry amongst our portfolio of global clients and are currently working on some incredibly exciting projects in countries as diverse as Saudi Arabia, Spain, Maldives, India and Vietnam. We may be based in Bangkok, but at core we are an international agency, and we take pride in our multicultural and collaborative environment.

We’re looking for a Senior Account Manager who’s a perfect fit – is it you?

Let’s hear about you. And not just what you studied, or your years of experience. Tell us why you think QUO’s the place for you. Give us an example of how you’ve been proactive in the past. Let us know what your ideal work environment is. What you need to thrive, focus and help us accelerate our growth. What you’re passionate about.

 

What you’ll be doing

As a senior account manager, you’ll be ready to jump straight in and support the growth of our client services team – the engine room of our agency.

You will be quick to integrate and develop trusted relationships within our clients and our internal teams, flexing your project management skills to ensure that the right work is delivered at the right times in line with changing priorities.

 

Bringing the energy and enthusiasm to quickly take full ownership of clients and projects and be the trusted go-to person when they need us.

Ensuring we always deliver outstanding work, which surpasses client expectations and leads to effective results.

Facilitating, managing and delivering strategically imagined, creatively delivered projects for our portfolio of global clients.

 

What you’ve done before

  • Managing brand strategy and creative projects as a Senior Account Executive or Account Manager within a creative agency or similar; we are also open to project managers from a broader consultancy background
  • Ability to manage multiple projects, deliverables and stakeholders
  • Capacity to thrive in a fast-paced environment, and able to react quickly to tasks in an agile way
  • Experience working with international clients of different cultures, backgrounds and expectations
  • Strong relationship-building skills with both internal and external stakeholders
  • Demonstrated passion for branding, with a strong understanding of the various disciplines involved – from strategy through to content, design, video and digital
  • Excellent communication skills – fluent English is a must, while Thai language skills are highly desirable
  • Commercial acumen to identify new opportunities and understanding of client perspectives, challenges and opportunities

If you feel this is your chance to shine as our new Senior Account Manager, drop us an email. Be sure to include your CV and a cover letter telling us why you think you’d enjoy working at QUO.

Senior Account Manager (Project Management)

JOB DESCRIPTION

CLIENT SERVICE EXECUTIVE / MANAGER

Last Updated
July 21, 2022
Department
Client Services
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The QUO Client Service Executive is a communicator and multi-tasker who manages client relationships with finesse, and liaisons between them and QUO strategy and creative professionals – in design, copywriting, website, and video – on branding and integrated communication projects. Excellent English is essential, as well as presentation skills. 

  • Maintain contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely manner.
  • Proactively establish and maintain effective working team relationships with all support departments.
  • Provide prospect/customer with price quotations and insure there is a full understanding of the service.
  • Ability to manage multiple campaigns/projects in parallel, under tight deadlines.
  • Work with the Account Director at an independent branding agency which specializes in tourism & hospitality to manage international client accounts.
  • Build up client relationships; define clients’ needs and relay this to internal departments; project manage clients’ assignments; be a supportive member of the team.
  • Work with many creative professionals (graphic design, copywriting, website, video) in a unique and creative office

ROLE REQUIREMENTS:

  • 3 years’ experience in an advertising agency or hospitality company
  • Thai Nationality
  • Minimum  Bachelor Degree e.g. Communications, Arts, Design or any relative field
  • Fluent English (spoken and written)
  • EQ is important, as well as being a team player and having initiative
  • Great communication and organizational skills
  • Knowledge of website development and print production is an advantage
  • Computer-literate
  • Able to withstand pressure and deadlines with grace
  •  

Interested candidates are invited to write in with Full resume and expected salary to the email address hr@quo-global.com

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