JOB DESCRIPTION

CLIENT SERVICE EXECUTIVE / MANAGER

Last Updated
November 12, 2019
Department
Client Services
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The QUO Client Service Executive is a communicator and multi-tasker who manages client relationships with finesse, and liaisons between them and QUO strategy and creative professionals – in design, copywriting, website, and video – on branding and integrated communication projects. Excellent English is essential, as well as presentation skills. 

  • Maintain contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely manner.
  • Proactively establish and maintain effective working team relationships with all support departments.
  • Provide prospect/customer with price quotations and insure there is a full understanding of the service.
  • Ability to manage multiple campaigns/projects in parallel, under tight deadlines.
  • Work with the Account Director at an independent branding agency which specializes in tourism & hospitality to manage international client accounts.
  • Build up client relationships; define clients’ needs and relay this to internal departments; project manage clients’ assignments; be a supportive member of the team.
  • Work with many creative professionals (graphic design, copywriting, website, video) in a unique and creative office

ROLE REQUIREMENTS:

  • 3 years’ experience in an advertising agency or hospitality company
  • Thai Nationality
  • Minimum  Bachelor Degree e.g. Communications, Arts, Design or any relative field
  • Fluent English (spoken and written)
  • EQ is important, as well as being a team player and having initiative
  • Great communication and organizational skills
  • Knowledge of website development and print production is an advantage
  • Computer-literate
  • Able to withstand pressure and deadlines with grace
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Interested candidates are invited to write in with Full resume and expected salary to the email address hr@quo-global.com

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